Cancellations happen, we understand that sometimes life gets in the way of our volleyball (but we all try to make sure it doesn’t happen too often). We will refund your fee in full, less the processing fee, if notice is received 72 hours prior to the start of the event (before Wed morning for Sat event). 50%, less the processing fee will be refunded if notified 71 – 12 hrs prior to start time. After that, there is no refund. To ensure that a refund goes to the correct team, please forward your receipt from registration to firstname.lastname@example.org.
If we cancel an event before it begins, 100% will be refunded or you can opt to transfer your entry to another RallyVB event. If we have to cancel an event that has started pool play, due to unsafe weather conditions, we will refund 50%. If playoffs have started, the prizes will be split evenly between all teams still in the tournament.
Any questions, please contact us at email@example.com